Guest Suite

Book a guest suite

Who this is for: Admin, Manager, Concierge

AdminManagerConcierge

A booking takes about two minutes. The app checks that the suite is free and prices the stay for you.

  1. On Today tap + New booking (or Book on a suite card).

    Guest Suite: On Today tap + New booking (or Book on a suite card).
  2. Pick the Suite, the Arrival and Departure dates and the expected arrival time. Enter adults and children.

    Guest Suite: Pick the Suite, the Arrival and Departure dates and the expected arrival time. Enter adults and children.
  3. Enter the primary guest’s name, relationship to the resident, email and phone, and any other guests in the party.

  4. Enter the hosting resident’s name, apartment number and phone. Add vehicle and plate if they need a visitor space.

    Guest Suite: Enter the hosting resident’s name, apartment number and phone. Add vehicle and plate if they need a visitor space.
  5. Tick any extras (crib, rollaway bed, extra linens) and add accessibility needs or notes for housekeeping.

    Guest Suite: Tick any extras (crib, rollaway bed, extra linens) and add accessibility needs or notes for housekeeping.
  6. Check the price. The nightly rate, cleaning fee and tax fill in from Admin; add an adjustment or a one-off charge if needed.

    Guest Suite: Check the price. The nightly rate, cleaning fee and tax fill in from Admin; add an adjustment or a one-off charge if needed.
  7. Tap Book suite. The booking appears on Today and the Calendar, and its notices appear under Notices.

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