PurposeFULL Connection guides
Volunteer programs, training, hours and messaging for your community.
Volunteer programs, training, hours and messaging for your community.
Start here
Getting started as a Resident volunteer
Four tabs run your volunteering: Programs, Training, Hours and Chats. More holds your profile, help and sign out.
Community volunteerGetting started as a Community volunteer
Volunteers from outside the community apply first. Once staff approve the application the whole app opens up.
StaffGetting started as Staff
Staff accounts without an admin role see the same tabs as volunteers. Ask an admin for an admin role to run programs and approvals.
AdminGetting started as an Admin
Set up locations, roles and the first programs; then your week is approvals, check-ins and messaging.
Guides by role
Resident volunteer
13 guides
Residents who volunteer: programs, training, hours and chats.
- Create an account
- Sign in, sign out and reset your password
- Complete your training and waivers
- Find programs (list, calendar, schedule)
- Sign up for a program
- Cancel your spot in a program
- Show your pass and check in on the day
- Clock in, clock out and track your hours
- Chat with your group
- Update your profile, skills, availability and reminders
- Change your password
- Switch on dark appearance
- Open the in-app help center
Community volunteer
13 guides
Volunteers from outside the community, after their application is approved.
- Create an account
- Sign in, sign out and reset your password
- Complete your training and waivers
- Find programs (list, calendar, schedule)
- Sign up for a program
- Cancel your spot in a program
- Show your pass and check in on the day
- Clock in, clock out and track your hours
- Chat with your group
- Update your profile, skills, availability and reminders
- Change your password
- Switch on dark appearance
- Open the in-app help center
Staff
11 guides
Staff members who volunteer or coordinate without admin rights.
- Sign in, sign out and reset your password
- Find programs (list, calendar, schedule)
- Sign up for a program
- Cancel your spot in a program
- Show your pass and check in on the day
- Clock in, clock out and track your hours
- Chat with your group
- Update your profile, skills, availability and reminders
- Change your password
- Switch on dark appearance
- Open the in-app help center
Admin
24 guides
The admin control center: programs, approvals, users, roles, locations, messaging, reports and system.
- Sign in, sign out and reset your password
- Find programs (list, calendar, schedule)
- Chat with your group
- Update your profile, skills, availability and reminders
- Change your password
- Switch on dark appearance
- Open the in-app help center
- Post a program (activity)
- Edit, message or cancel a program
- Run the Check-In desk
- Approve or reject hours
- Log hours for a volunteer
- Review community volunteer applications
- Manage user accounts
- Review volunteers and their onboarding
- Create admin roles and permissions
- Add locations
- Create a messaging group
- Send a mass email
- Schedule a training session
- Track waiver sign-offs and templates
- Read analytics and export reports
- Email, backups and data export (System)
- Turn on the AI assistant